This Privacy Policy explains how we collect, use, and disclose your personal information in connection with your use of our e-commerce website. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collection

We collect the following types of personal information from you:

  • Contact Information: We collect your name, email address, phone number, and mailing address when you create an account or place an order on our website.
  • Payment Information: We collect your payment card information when you make a purchase on our website.
  • Transaction Information: We collect information about your purchases, including the items you buy and the date and time of your purchase.
  • Website Usage Information: We collect information about how you use our website, including your browsing history and the pages you visit.

2. How We Use Your Information

  • To process your orders and payments.
  • To provide you with customer support.
  • To communicate with you about your orders and our products and services.
  • To improve our website and your shopping experience.
  • To comply with applicable laws and regulations.

3. How We Share Your Information

We may share your personal information with the following types of third parties:

  • Service Providers: We may share your personal information with companies that provide services to us, such as payment processors and shipping providers.
  • Law Enforcement and Legal Requests: We may disclose your personal information to law enforcement authorities or other third parties if we believe that such disclosure is necessary to comply with the law or protect our rights or the rights of others.
  • Business Transfers: If we sell or transfer all or a portion of our business or assets, we may transfer your personal information to the buyer or transferee.

4. Your Choices

You can manage your preferences for receiving marketing emails from us by following the instructions in the emails we send you. You can also request that we delete your personal information by contacting us at support@padelculture.co.za.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, no data transmission over the Internet or electronic storage system can be guaranteed to be secure, and we cannot guarantee the security of your information.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at support@padelculture.co.za.

Last updated: 27/04/2023